At Demify, we aim to deliver your jewellery safely and efficiently. This Shipping Policy outlines our shipping process, timelines, and related details.
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– All orders are processed within 1–3 business days after confirmation
– Orders are not processed or shipped on Sundays or public holidays
– You will receive an order confirmation and tracking details via email/SMS once your order is dispatched
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– Estimated delivery time: 3–7 business days after dispatch
– Estimated delivery time: 7–15 business days
– Delivery timelines may vary based on location and customs clearance
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– We may offer free shipping on prepaid orders (if applicable)
– Standard shipping charges will be calculated at checkout
– Additional charges may apply for international deliveries, including customs duties or taxes
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– Once your order is shipped, you will receive a tracking link via email or SMS
– You can track your order in real-time through the provided link
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While we strive to deliver your order on time, delays may occur due to:
– High order volumes
– Weather conditions
– Courier or logistics issues
In such cases, we will keep you informed.
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– Please ensure that your shipping details are accurate
– We are not responsible for delays or losses due to incorrect or incomplete addresses
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– Our delivery partners may attempt delivery multiple times
– If the order is undelivered and returned to us, re-shipping charges may apply
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If you receive a package that appears damaged:
– Do not accept the package if visibly tampered
– Contact us immediately with images/videos
– We will assist you with a replacement or resolution
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For any shipping-related queries, feel free to contact us:
Email: orders@demify.in
Phone: +91-XXXXXXXXXX
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Last Updated: 11th April 2026
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