At Demify, we strive to ensure a seamless shopping experience. This Refund Policy outlines the conditions under which refunds are processed for purchases made on our website.
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Refunds are applicable under the following conditions:
– The item is returned in accordance with our Return & Exchange Policy
– The product is received in unused, unworn, and original condition
– The return is approved after a quality check by our team
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– Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund
– If approved, the refund will be processed to your original payment method
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– Refunds are typically processed within 5–7 business days after approval
– The time taken for the amount to reflect in your account may vary depending on your bank or payment provider
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– Shipping charges (if any) are non-refundable
– Cash on Delivery (COD) handling fees (if applicable) are non-refundable
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If you haven’t received your refund yet:
– Check your bank account again
– Contact your payment provider or bank
– If the issue persists, reach out to us for assistance
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If you receive a damaged, defective, or incorrect product:
– Contact us within 48 hours of delivery
– Provide images/videos for verification
– Once approved, you are eligible for a full refund or replacement at no additional cost
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– Orders can be canceled before they are shipped
– If canceled successfully, a full refund will be issued to the original payment method
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For any refund-related queries, please contact us:
Email: orders@demify.in
Phone: +91-XXXXXXXXXX
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Last Updated: 11th april 2026
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